Maintenance & Service
Maintenance & Service Packages
Customized packages for your e-scooter or e-chopper — 12 to 48 months, original parts, warranty preservation.
Low maintenance — not maintenance-free.
Regular inspection is essential, especially for safety-relevant components such as brakes, shock absorbers, and control electronics. With a service package, you stay protected.
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Tested original partsOnly the best for your vehicle
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Professional maintenanceBy authorized Star-Biker partners
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Reminder serviceWe'll notify you when maintenance is due
The right package for your everyday life
All maintenance performed by authorized partners — including digital documentation for warranty preservation.
| Package maintenance | 1× |
| Maintenance interval | 12 months |
| Original parts & documentation | ✓ |
| BMS check & battery test | ✓ |
| Warranty preservation | 12 months |
| Package maintenance | 2× |
| Maintenance interval | 12 & 24 months |
| Original parts & documentation | ✓ |
| BMS check & battery test | ✓ |
| Warranty preservation | 24 months |
| Package maintenance | 3× |
| Maintenance interval | 12, 24 & 36 months |
| Original parts & documentation | ✓ |
| BMS check & battery test | ✓ |
| Warranty preservation | 36 months |
| Package maintenance | 4× |
| Maintenance interval | 12, 24, 36 & 48 months |
| Original parts & documentation | ✓ |
| BMS check & battery test | ✓ |
| Warranty preservation | 48 months |
When is maintenance performed?
Depending on which comes first — mileage or time period.
What is included in each package
All maintenance performed by authorized technicians — fully documented, with original parts.
Certified service
Performed by authorized Star-Biker partners
Original parts
Exclusively tested original components
Digital documentation
Service protocols as proof for warranty preservation
In-depth inspection
Brakes, battery, electronics & all mechanical parts
BMS Check
Complete check of the battery management system
Personal support
Direct contact person for all technical questions
Frequently asked questions about the service packages
The service packages apply to all Star-Biker e-choppers, e-scooters and cabin scooters. For specific models like the Chopper 6.0s or Bobber M8S Custom, model-specific maintenance intervals apply, which you receive upon purchase.
The service package can be purchased either with the vehicle or later — but no later than before the first scheduled package maintenance (12 months / 1,500 km). We recommend purchasing it directly with the vehicle, as the run-in service is a prerequisite for warranty preservation.
Yes — the run-in service (after 500 km or 6 months) is the basic prerequisite for all warranty claims and is performed separately. It is not included in the packages, but is necessary for the package to take effect.
Every package maintenance includes a complete in-depth check of all safety-relevant components: brakes, shock absorbers, steering, lighting, control electronics, as well as a BMS check with battery capacity test. All inspection points are digitally documented and sent to you as a service protocol.
The service package includes maintenance work, BMS check and original parts that arise during routine maintenance. Wear parts such as brake pads, tires or tubes are charged separately — but at preferential rates for package customers.
Maintenance is carried out by authorized Star-Biker service partners in Germany. You can find your nearest partner via our Service Partner Map on star-biker.com — simply enter your postcode and arrange the next appointment.
Yes — the service package is tied to the vehicle, not to the person. In the event of a resale, the remaining package can be transferred to the new owner. Please contact our team for the transfer.
We automatically remind you of your upcoming maintenance via email or SMS in good time. If an appointment is still missed, please contact us directly — we will find a solution.
An upgrade to a longer package is generally possible — please contact our team. You only pay the difference to the longer package. A downgrade is no longer possible after the package has started.
E-Chopper Maintenance Germany — Service Package with Warranty Preservation
A Star-Biker service package is the easiest and safest way to keep your e-chopper or e-scooter in perfect condition long-term. All maintenance is carried out by authorized technicians in Germany — with original parts, complete documentation, and a digital service protocol.
Warranty preservation through certified maintenance in Germany
Many manufacturers tie warranty preservation to regular maintenance by authorized workshops. With a Star-Biker service package, you ensure that every maintenance is correctly documented — as seamless proof to the manufacturer and for resale.
What the service package in Germany covers
Every package maintenance includes a complete in-depth check of all safety-relevant components: brakes, shock absorbers, steering, lighting and control electronics. In addition, there is a complete BMS check — the battery management system is checked for capacity, cell balancing and charging performance.
When is the right time?
The service package can be purchased either with the vehicle or later — at the latest before the first scheduled maintenance appointment after 12 months or 1,500 km.
BMS check & battery care with every maintenance
The battery management system is the heart of every electric vehicle. With every package maintenance, the BMS is fully checked and recalibrated if necessary — for maximum range, battery life and charging stability.
Value retention & higher resale value
A seamlessly maintained e-chopper demonstrably achieves better prices on the German used market. The service package is vehicle-bound and transferable to the new owner.
Authorized service partners throughout Germany
Over 12 authorized Star-Biker service partners in Germany carry out the package maintenance. All partners are trained on the specific requirements of Star-Biker models. You can find your nearest partner directly on star-biker.com via the service partner map.
Ready to protect your e-chopper?
Choose your service package and secure up to 48 months of warranty — through authorized Star-Biker partners.