contact

Contact & Customer Service

We are happy to help you – fastest by callback or WhatsApp.

Recommended
Schedule a callback
Choose your preferred time — we will call you at the agreed time. This way you avoid waiting times.
Book an appointment →
Email
Write us a message
Write to us using the form — we will reply within 24 hours on weekdays.
To the form →
WhatsApp
Write us on WhatsApp
Quick and easy — message us directly on WhatsApp. We will reply as soon as possible.
Open WhatsApp →
Your Message
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Opening Hours
Mon – Fri 09:30 AM – 06:00 PM
Saturday 09:30 AM – 03:00 PM
Sunday Closed
Please arrange a callback appointment in advance instead of calling directly — this way you avoid waiting times.
Response Times
CallbackAt the desired booked time
WhatsAppAs soon as possible
Email / FormWithin 24 hours
Quick Help
Directly to the right section
Track Shipment
Where is my order?
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Register Return
Returns & Revocations
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Report Damage
Defects & Transit Damage
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Shipping Information
Delivery Times & Costs
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