Customer Survey

Customer Survey

Two minutes for better electric mobility

We want to understand what really matters when buying an electric vehicle — and what stands in the way. Even if you decided against a purchase, your answer is especially valuable to us.

Anonymous 10 questions, 2 minutes Win a 100 EUR Amazon voucher
Question 1
How far were you with Star-Biker? Select one answer.
Tell us briefly what was on your mind. Just write freely — there's no wrong answer. You can also skip this question.
Which vehicle are you most interested in? Select one answer.
What made you hesitate? Select up to 5.
How confident do you feel about these questions? 1 = very unsure, 5 = completely sure.
What driver's license do I need for this vehicle?
very unsurecompletely sure
How do I get insurance and an insurance plate?
What costs will I incur after the purchase?
Who repairs the vehicle if something breaks?
How would you rate the price-performance ratio at Star-Biker? Select one answer.
What would make your purchase decision easiest? Select up to 3.
Would a free return period influence your decision? Several competitors offer this. Select one answer.
Finally: a few details about yourself Purely statistical — no conclusions drawn about your person.
Would you like to give us any other feedback? Both optional. For the prize draw, we need an email — if you want to remain anonymous, just leave the field blank.
Please select an answer.
Thank you — this really helps us.

Your answers will directly contribute to the further development of our offerings.

Prize draw 100 EUR Amazon voucher Raffled among all participants with an email address. Draw on 15.09.2026, legal recourse is excluded.
Participation is voluntary and anonymous. The email address is optional and will only be used for the prize draw, stored separately from the answers, and deleted after the draw. Without providing an address, participation remains completely anonymous. The answers will be evaluated as part of a diploma thesis and will not be passed on to third parties.