The party responsible for data processing on this website is:

Star-Biker® – Official Store
Schwimmbadstrasse 2
5210 Windisch, Switzerland
Email: info@star-biker.com
Website: www.star-biker.com

This website is operated via Shopify Inc. Data processing is carried out on the basis of the EU General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG).

Depending on the nature of your interaction with our website, the following categories of personal data may be collected:

• Contact details: Name, postal address, billing and delivery address, telephone number, email address.
• Payment data: Payment method, transaction details, and payment confirmation. Card data is processed exclusively by certified payment providers — we do not store full card numbers.
• Account information: Username, password (encrypted), settings, and configurations.
• Order data: Items, shopping cart and wish list activities, order history, returns, and cancellations.
• Communication data: Content of messages to our customer service or via contact forms.
• Device data: IP address, browser type, operating system, screen resolution, language settings.
• Usage data: Page views, click behavior, time spent, search queries on our website.

We use your data exclusively for the following purposes (legal basis: Art. 6 GDPR):

• Processing and fulfilling your orders (shipping, invoicing, returns).
• Providing and improving our website and services.
• Customer communication and customer support.
• Fraud prevention and transaction security.
• Compliance with legal obligations (e.g., accounting, tax obligations).
• Sending information about your order (shipping confirmation, status updates).
• Newsletter and marketing communication — only with your explicit consent.

We only pass on your personal data if this is necessary to fulfil our contractual obligations or if required by law. This particularly concerns:

• Shopify Inc. (platform operator, USA) — for operating the online shop. Shopify is certified under the EU-US Data Privacy Framework.
• Payment providers such as Klarna, PayPal, Stripe or credit card companies — for payment processing.
• Shipping and logistics partners — for the delivery of your order.
• Authorities — if we are legally obliged to do so.

We do not sell your data to third parties.

Our website uses cookies and similar technologies. Cookies are small text files stored on your device. We use:

• Necessary cookies: for the technical operation of the shop (shopping cart, session, login). These cannot be deactivated.
• Analysis cookies: to improve our website (e.g., Google Analytics, Shopify Analytics) — only with your consent.
• Marketing cookies: for personalised advertising (e.g., Meta Pixel) — only with your consent.

You can adjust your cookie settings at any time via the cookie settings on our website or deactivate cookies in your browser settings.

We store your data only as long as it is necessary for the stated purposes or as required by legal retention obligations. Order data is retained for 10 years in accordance with German commercial and tax law provisions (§ 257 HGB, § 147 AO).

After these periods expire or if you withdraw your consent, your data will be deleted or anonymised.

In accordance with the GDPR, you have the following rights:

• Right to information: You can request information about the data stored about you at any time.
• Right to rectification: You can request the correction of incorrect data.
• Right to deletion: You can request the deletion of your data, provided there are no legal retention obligations preventing this.
• Right to restriction of processing: You can request the restriction of the processing of your data.
• Right to object: You can object to the processing of your data for marketing purposes at any time.
• Right to data portability: You can request your data in a machine-readable format.
• Right to withdraw consent: You can withdraw any given consent at any time with effect for the future.

To exercise your rights, please contact us by email at: info@star-biker.ch

We implement technical and organisational security measures to protect your data from unauthorised access, loss, or misuse. Our website uses SSL/TLS encryption for data transmission. Payment transactions are processed exclusively via certified PCI-DSS compliant payment providers.

We reserve the right to adapt this Privacy Policy if necessary, to comply with changed legal requirements or changes to our services. The current version will always be available on this page. We recommend checking this page regularly.

You have the right to lodge a complaint with the competent data protection supervisory authority. This is, depending on your place of residence, the competent state data protection authority or the Federal Commissioner for Data Protection and Freedom of Information (BfDI):

www.bfdi.bund.de